Refund Policy

Last updated: 16 October 2026

This policy covers purchases of Volleydex, operated by Federico Cian. It forms part of our Terms of Service.

1. Free plan

The Free plan costs nothing, so there is nothing to refund.

2. Cloud season package

If you are not satisfied with a Cloud purchase, you can request a full refund within 30 days of the payment date. After a refund, the club returns to the Free plan.

3. How to request a refund

Orders are processed by Paddle. Request a refund through paddle.net, by replying to your receipt email, or by writing to [email protected]. Paddle handles refunds under its refund policy, and refunds go back to the original payment method.

4. Your statutory rights

This policy does not affect any rights you have under consumer law, such as the right of withdrawal where it applies.